Terms of service
Welcome to Panda. By accessing or using our website panda.com.pk, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in Pakistan or are using the site under the supervision of a legal guardian. Panda reserves the right to refuse service to anyone for any reason at any time.
2. Products & Services
Panda offers household and cleaning supplies for domestic use within Pakistan. All product descriptions, images, and prices are provided for informational purposes and may be updated without prior notice.
3. Orders & Payments
- We currently offer Cash on Delivery (COD).
- Card payments will be available soon.
- Panda Industries reserves the right to cancel or refuse any order due to:
- Stock unavailability
- Pricing or listing errors
- Suspected fraud or misuse
If an order is canceled after payment, a full refund will be issued via the original payment method.
4. Pricing & Accuracy
- Prices are subject to change without notice.
- In case of incorrect pricing or product information, Panda reserves the right to cancel the order and issue a refund.
5. Product Usage & Safety
Our cleaning products must be used strictly according to the instructions and safety guidelines provided on packaging.
Panda is not liable for:
- Damage caused by misuse
- Failure to follow instructions
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, available on the website. Please review it before making a purchase.
7. User Accounts
- Users may create accounts on the website.
- Panda reserves the right to suspend or terminate accounts involved in fraudulent activity, misuse, or violation of these terms.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Text
- Images
- Product designs
is the property of Panda Industries and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Panda shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of the website
- Use or misuse of products
- Delays or service interruptions
10. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.
11. Dispute Resolution
In the event of any dispute, both parties agree to attempt negotiation first before initiating any legal proceedings.
12. Changes to Terms
Panda reserves the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
For legal or general inquiries, contact us at:
Email: marketing@panda.com.pk
Phone: 0300-0650626
Location: Karachi, Pakistan